IT Services in Anekal

Our Services At Aparna Technology Counsel, we bridge the gap between technology and law. Our practice is built for organizations that negotiate, procure, deliver, or integrate technology solutions — from enterprise software to multi-country data networks. We bring deep commercial insight and legal precision to every contract, ensuring your business operates with clarity, compliance, and control. ⸻ 1. Software Contracts We draft, review, and negotiate all forms of software agreements — from on-premise installations to cloud-based subscription models. Our work covers: • Software Licensing (MSLA / EULA): drafting license grants, usage restrictions, audit rights, version controls, and pricing models (perpetual, term, or subscription). • SaaS Agreements: subscription structures, uptime SLAs, data protection obligations (GDPR / DPDP), and cross-border data transfers. • AI & Machine Learning Contracts: liability allocation for algorithmic outputs, IP ownership, model training data, and ethical-use provisions. • Data Processing Addendums (DPA): compliance documentation covering roles of data controller and processor, retention limits, and deletion protocols. ⸻ 2. Hardware & Infrastructure We assist in all stages of hardware procurement, installation, and lifecycle management. Our contracts cover: • Hardware Supply Agreements: title and risk transfer, inspection and acceptance terms, embedded software licensing, and IncoTerms (DDP/DAP). • Warranty & AMC Agreements: defect liability periods, spare-part SLAs, maintenance schedules, and performance benchmarks. • Infrastructure as a Service (IaaS): hosting frameworks, uptime obligations, DR/backup policies, and change management notifications. ⸻ 3. Network & Telecom From global MPLS networks to 5G-based mobility services, we handle all network-related legal frameworks. Our expertise includes: • Network Services Agreements: uptime SLAs, restoration timelines, lawful interception compliance, and bandwidth credit formulas. • Connectivity Agreements: fiber ownership, local-loop liabilities, and cross-border routing clauses. • Managed Network Service Contracts: security governance, service continuity, and step-in rights for business protection. ⸻ 4. Outsourcing & Professional Services We work with IT service providers, consulting firms, and enterprise clients to structure outsourcing, managed service, and consulting engagements. We draft and negotiate: • Master Services Agreements (MSA): governing the long-term client-vendor relationship. • Statements of Work (SOW): deliverables, acceptance milestones, timelines, and pricing models. • Rate Card Annexures: resource categories, substitution rights, and audit of billed hours. • Outsourcing Agreements: transition-in and transition-out duties, subcontractor approvals, and continuity of service. ⸻ 5. Data Center & Co-Location Services We assist hosting providers and enterprise tenants with data center contracts involving physical infrastructure. Our documents include: • Co-Location Agreements: power and space allocation, access control, and rack specifications. • Security Policy Annexures: CCTV, access card, and visitor protocols. • Power & Cooling SLAs: uptime thresholds, redundancy commitments, and force majeure obligations. ⸻ 6. Compliance & Risk Management We embed compliance and governance standards into every agreement: • Data Privacy Compliance: GDPR, CCPA, DPDP, and cross-border transfer mechanisms. • Information Security Controls: SOC 2, ISO 27001, and NIST-aligned policies. • Legal Risk Mapping: indemnities, limitation of liability, insurance, and jurisdiction clauses tailored per transaction. ⸻ Our Approach Whether representing a buyer, supplier, or service provider, we aim for balanced contracts that protect both commercial intent and operational reality. Our negotiation strategy is rooted in: • Clear documentation, measurable deliverables, and enforceable timelines. • Preventive drafting — anticipating disputes before they arise. • Translating technical complexity into actionable legal clarity. At Aparna Technology Counsel, we don’t just draft contracts — we design legal frameworks that scale with your technology.

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